there has been a lot in the press about people who either do not turn up for doctors appointments ar turn up late and the cost to the NHS, now I do agree people that miss appointments should take some responsibility for a no show or lateness; but this seems to be all one sided.
The last time I went to the doctors (18 months ago) my appontment was for 6pm and I finally got in to see the doctor at 6.50. I too am self employed and if I miss work I do not earn money, yet I am not allowed to claim for my loss of time.
My colleague went to the doctors 2 weeks ago to be told to come back as the doctor had not arrived at the surgery. Once again a lost morning.
I have taken the unusual step of charging others for my lost time and it seems to be working. British gas lost one of our payments (company not home) and after 6 months of us sending in all the info they decided to send an official letter that they will take me to court for non payment, at this point I got involved in the dispute. The amount (all of £7.20) was finally traced and down to them changing our account number and not informing us. I sent them a bill for £400 being my charge rate for work outside of our premises; they paid £100. Did the same with BT and they settled half the invoice.
So from now on when I receive a call from my dentist confirming my appointment and telling me that if I am late or a no show they will charge I tell them if they keep me waiting more than 15 minutes I will charge them, so far I have got in within 10 minutes every time.
You must be logged in to post a comment.